Sh777 Privacy Policy — Your Data Is Safe With Us

1 Introduction & Scope

Sh777 (referred to as "we", "us", or "the platform") provides a trusted online gaming service for users in Bangladesh. This Privacy Policy explains how we collect, use, and protect your personal information when you use the sh777.pw website.

Our Privacy Policy applies to all users — from registered members to casual visitors. By accessing or using sh777, you agree to this Privacy Policy.

2 What data is collected

Sh777 only collects information that is required to deliver our services. We never ask for unnecessary personal data. A full breakdown of the data collected under our Privacy Policy is provided below:

3 How Your Information Is Used

Sh777 uses collected data only for specific, limited purposes. Every use case under our Privacy Policy is clearly outlined below:

• Account creation and management: For registration, login, and account verification.
• Financial transactions: To accurately process deposits, withdrawals, and bonus payouts.
• Customer Support: To resolve your issues and manage support tickets.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor unusual gaming behavior and take protective measures.
• Legal obligations: To meet the requirements of relevant regulatory authorities.
• Service Improvement: Analyzing data to improve the overall user experience.
• Promotional Communications: To inform you about bonuses and offers, with your consent.

4 Cookies & Tracking Technologies

Sh777 uses cookies and similar tracking technologies on its website. These tools help improve your browsing experience and ensure the platform functions correctly.

• Essential cookies: Used to maintain login sessions and ensure site security. Without these, the site will not function properly.
• Functional cookies: Remembers your preferences such as language, theme, and similar settings.
• Analytical Cookies: Collects anonymous data to understand which pages are visited most and to monitor site performance.
• Security Cookies: Used to prevent CSRF attacks and session hijacking.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

5 Data Sharing Policy

The core principle of sh777's Privacy Policy is simple — we do not sell your data. However, limited sharing may occur in specific circumstances:

• Payment Processors: To complete transactions via bKash, Nagad, Rocket, or your bank.
• KYC verification provider: With certified partners for identity and age verification.
• Law enforcement agencies: Where required by court order or legal obligation.
• Game Providers: Only the minimum data necessary to provide the requested game service.

6 Data Retention Period

Sh777 does not retain your data longer than necessary. The following retention periods are generally applied:

• Account information: For the duration the account is active, and up to 5 years after closure.
• Financial records: Up to 7 years, as required by law.
• Gaming History: 3 years after account closure.
• Log Files & Technical Data: Up to 12 months.
• Support Conversations: 2 years from the date of last contact.

Once the designated retention period expires, data is securely deleted or anonymized.

7 Data Protection Measures

Sh777 has implemented multiple technical and organizational measures to protect your data. As part of our Privacy Policy, these safeguards are continuously updated:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Protection against DDoS attacks and unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Staff training: All members of our team are trained in data protection.
• Data Minimization: Only the information that is strictly necessary is collected and stored.

8 Your Rights

Sh777's Privacy Policy gives you full control over your data. Your rights are outlined below:

9 Protecting the Privacy of Minors

Sh777 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If we are notified that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
• If you believe your child's data has been collected, please contact us to request its removal.

10 Privacy Policy Updates

Sh777 may update this Privacy Policy from time to time. For significant changes, we will notify registered users via email or through a notice on the platform.

• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• The "Last Updated" date will always be displayed at the top of the policy.
• The support team can provide a copy of any previous version upon request.

11 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available at any time by logging into the platform.
• Response Time: Typically within 2–5 business days.